SoftwareCentral · Patch management

Search Folders

A search folder selects the Windows updates that match the criteria you set. An update service uses its search folder to find and download the correct updates.

Ten criteria Add, edit and delete Used by update services

1 What a search folder does

In this interface, search folders are managed. A search folder selects the Windows updates that meet the criteria you set. SoftwareCentral uses these search folders in the update service, to find and download the correct updates.

When you create an update service in Manage Update Service, step 3 is Select or create search folder. You can pick an existing search folder there, or create one from that step.

The list shows the search folders of the site selected at the top of the page.

2 The interface

The interface has a list of the existing search folders in the middle, a button to add a new search folder on the left, and a search box to find one quickly.

The Search Folders page. On the left are the Add new search folder button and an empty search box. The middle shows the Name column, with the text No search folder your criteria, and at the bottom the paging controls with a page size of 20.
The Search Folders page with no search folders yet. Each folder appears as a row with Name, Edit and Delete links.
  • Add new search folder opens a window to create a search folder.
  • The search box filters the list by name. Type a word and press Enter to search for all folders whose name contains it. If you enter more than one value, a folder must contain all of them.
  • The list is split into pages. Choose 20, 50 or 100 rows per page at the bottom of the list.

3 Create a search folder

Click Add new search folder. A window opens where you name the search folder and choose the criteria.

The Add new search folder window. The Search Folder Name box holds Example search folder. The Search criteria panel lists Downloaded set to Yes, Deployable set to Yes, Deployed, Expired, Superseded, Date Released set to Last 1 hour, Classifications, Products, Severities and Required. Save is greyed out and Cancel is beside it.
The Add new search folder window. Type a name in Search Folder Name, tick the criteria you want and set each one. Tick a box to show its setting; Save stays unavailable until the name is filled in. The picture shows example values, not saved ones.
  1. Type a name in Search Folder Name. Save becomes available when the name is not empty.
  2. Tick each criterion you want to use and set it (see section 4).
  3. Click Save. The window closes, and the new search folder is ready for use in the update service.

If no criterion is ticked, the window shows No search criteria selected and nothing is saved. Click Cancel to close the window without saving.

4 The criteria

SoftwareCentral supports ten search criteria. Every criterion you tick must match for an update to be selected.

CriterionChoicesWhat it selects
DownloadedYes or No. The default is Yes.Updates that are downloaded, or not downloaded.
DeployableYes or NoUpdates that can be deployed, or cannot.
DeployedYes or NoUpdates that can already be deployed, or cannot.
ExpiredYes or NoUpdates that are expired, or not expired.
SupersededYes or NoUpdates that are superseded, or not superseded.
Date ReleasedLast 1 hour is the default. Other choices: Last 2, 3, 4, 8, 12 and 20 hours; Last 1 to 6 days; Last 1 week, 2 weeks, 3 weeks and 28 days; Last 1 to 11 months; Last 1 year.Updates released within the period. The period is counted from the moment the update service looks for updates, so Last 1 month always means the last month at that time.
ClassificationsA list of check boxes. Only the classifications you have subscribed to are listed.The kind of update, for example security updates or service packs.
ProductsA list of check boxes. Only the products you have subscribed to are listed.The products the updates are for.
SeveritiesA list of check boxes, one for each custom severity.Updates with the custom severity you choose.
RequiredMore than 0. This is the only choice and it is the default.Updates that at least one computer needs.

Classifications and products are subscribed to in Patch Management Settings.

5 Edit a search folder

Click Edit on the row of the search folder. The window opens with the search folder's name and criteria.

  1. Change the name or the criteria.
  2. Click Save. The window closes and the list is refreshed.

The changes are used the next time an update service that uses this search folder runs. Criteria that the window does not show are kept when you save.

6 Delete a search folder

Click Delete on the row of the search folder you want to remove.

A window asks Do you want to delete followed by the name of the search folder, with Delete and Cancel. Click Delete to remove it, or Cancel to keep it.

A search folder in use cannot be deleted If an update service uses the search folder, it is not deleted. The window lists the update services that use it.

7 Best practice

  • Subscribe first. Classifications and products are listed only when you have subscribed to them in Patch Management Settings. Set the subscriptions before you build the search folders.
  • Tick only the criteria you need. The ticked criteria are combined, so each extra criterion narrows the result.
  • Remember that dates are relative. Last 1 month moves forward each time the update service looks for updates, so the set of updates changes over time.
  • Give each folder a clear name. The name is what you see when you choose the search folder for an update service.
  • Check the update services before you delete. A search folder used by an update service cannot be deleted until that service uses another search folder.

8 Troubleshooting

SymptomCauseWhat to do
"No search criteria selected"No criterion is ticked.Tick at least one criterion, then click Save.
"Can't remove package <name> in use in following update services:", with the names of the update services listed below it.An update service uses the search folder.In Manage Update Service, change the search folder of each listed update service to another one. Then delete the search folder.
"No search folder your criteria" in the list.No search folder exists yet, or the search box matches none of them.Click Add new search folder, or clear the search box.
The Classifications or Products list is empty.Only the classifications and products you have subscribed to are listed.Subscribe to them in Patch Management Settings, then open the window again.
The page does not open, or it shows an access-denied message.The page checks whether the Patch Management module is enabled for you when it opens, and the check failed.Ask your SoftwareCentral administrator to check which modules are enabled for your account.